PricingStraight answer first
What this actually costs.
Every build is scoped to one venue, so the honest answer depends on your operation. Here is where it starts, and what moves it.
The numberSingle-venue build
$2,500-$6,000
Ongoing $150-$400 per month
Typical single-venue range. The exact scope, price, third-party costs and any applicable GST are shown in writing before work begins.
A focused single-location build may cover the storefront, direct ordering and kitchen flow. Adding bookings, staff availability, time clock, payroll preparation, reporting, data migration or a new custom workflow increases the scope.
The monthly guide covers hosting, routine updates and the support arrangement written into the agreement. Third-party processing, delivery, messaging, hardware and domain costs are shown separately.
Discovery is free and ends with a fixed price in writing. You are not committed until you have the setup price, monthly price, exclusions, applicable GST treatment and payment schedule in front of you.
How it runsFive phases
What happens, in what order.
You do not need a technical specification to start. You need to know what is going to happen and when you get to say no.
- Phase 1 No charge
Discovery
We spend time in your venue and map how service actually runs: how orders arrive, where the kitchen hand-off breaks, what software you already pay for and what it costs you.
You end up with A written scope with phases, inclusions and a fixed price.
- Phase 2
Design
The customer experience and every team screen, designed around your brand and your workflow. You see and sign off on all of it before a line of production code is written.
You end up with Designs for every surface in the build.
- Phase 3
Build
Your deployment, your database, your storefront. Built and tested against the real menu, the real hours and the real hardware in your venue.
You end up with A working system on a staging URL you can use.
- Phase 4
Launch
We test through a live service, train the team on the floor rather than over a video call, and stay reachable through the first weeks while everyone gets used to it.
You end up with Live, taking real orders, with the team confident using it.
- Phase 5
Ongoing
Hosting, routine updates and the support arrangement in your agreement. The monthly figure and cancellation terms are quoted beside the build price.
You end up with A system that keeps up with the venue.
InclusionsIn the price
What a build includes.
- A custom storefront designed for your venue
- Direct ordering with card and cash payment
- Kitchen and order operations screens
- Menu, pricing and hours management
- Staff access, availability and time clock
- Owner reporting and customer records
- Your own deployment and database
- Team training in your venue
ExclusionsNot in the price
What it doesn't.
- Payment processing fees
- Stripe charges their standard rate per transaction. That goes to Stripe, not to us.
- Third-party services
- Courier, SMS, email or other provider fees remain between you and that provider unless the proposal says otherwise.
- Your domain name
- Registered in your name so you retain control. The current registrar price is shown in the proposal.
- Hardware
- Printers, tablets and network changes are listed separately if the venue needs them.
- Existing-system integrations
- POS, accounting, payroll and delivery integrations are not assumed. Each one must be tested and included in scope.
The other numberCommission
$0
We take no cut of your orders. Ever.
Marketplace and courier fees vary by provider. Central Pass charges for the build and agreed ongoing service, not a percentage of venue sales. Stripe and other third-party fees can still apply.
QuestionsBefore the first call
Straight answers to the practical questions.
Why is pricing a range?
A focused storefront and ordering build is different from a system that also includes kitchen, staff and reporting workflows. We price the agreed design, proven modules, new capabilities, data setup, integrations and training. Discovery ends with one fixed written price before work begins.
What does the monthly fee cover?
Hosting, routine updates and the support arrangement written into your proposal. The published guide is $150-$400 per month for one venue. The exact figure depends on the build and is shown beside the setup price, not introduced after launch.
Do you take a commission on orders?
No. Central Pass takes no percentage of an order. Stripe processing, courier, SMS or other third-party fees can still apply when those services are used.
Is Central Pass a replacement for my POS?
Not automatically. The current platform is strongest at the customer website, direct ordering, kitchen order flow, menu administration, staff availability, time clock, payroll preparation and reporting. Existing POS, accounting, payroll and delivery systems are reviewed during discovery and any integration or replacement is explicitly scoped.
What printers are supported?
The current print bridge supports compatible Epson ESC/POS and Star receipt printers over a network connection, plus supported USB setups on Linux or Raspberry Pi. We confirm the exact model and connection in the venue before it is included in a proposal.
Can you build a feature that is not listed?
Yes, when it is practical and worth the cost. Tell us the outcome and workflow you need. We will explain whether it fits the current platform, needs custom work or should stay in the software you already use.
How long will a build take?
Timing depends on the brief, menu and data setup, integrations, photography and team availability. Your proposal sets out phases, review points and a realistic launch plan. We do not publish a generic timeline that may not fit your venue.
Who owns the data?
The venue owns its customer and operational data. Current exports cover orders, opted-in customer records and approved time-clock or payroll-preparation records. The platform and reusable source remain Central Pass intellectual property and are licensed under the written agreement.
What happens if we leave?
The agreement sets the notice period and export process. On request, we provide the available venue exports in the agreed formats before access ends. Any special migration work is scoped separately so there is no surprise at offboarding.
Next stepStart a project
Tell us what your ideal system should do.
Bring the bottlenecks and the manual workarounds, not a technical specification. We will show you a live build, map the practical scope, and put the phases in writing.